Support & Help Center
Contact Us
If you have any questions, encounter issues, or want to provide feedback, our support team is ready to assist you.
Support Email
For technical support, account issues, or general inquiries:
Email: iai2auto@gmail.com
We typically respond within 24-48 business hours.
Frequently Asked Questions
How do I cancel my subscription?
You can manage or cancel your subscription at any time through your Apple ID settings. Go to Settings > [Your Name] > Subscriptions on your iOS device.
Is my data secure?
Yes, we use industry-standard encryption for data in transit and at rest. Your receipt photos and personal information are stored securely using Supabase (powered by AWS/Google Cloud).
How do the AI and OCR work?
When you upload a bill, our system uses AI and OCR to extract and categorize bills. You can always adjust and verify this information if the scan isn't 100% accurate.
Can I export my data?
Yes, Premium and VIP users can export their asset data in CSV format for accounting or personal records.
Report a Bug
If you've found a bug, please include the following in your email to help us fix it faster:
- Your device model (e.g., iPhone 15 Pro)
- iOS version (e.g., iOS 17.4)
- App version (found in Settings > About)
- Steps to reproduce the issue
- Screenshots if possible
Corporate Information
Company: IAI Technology Ltd